Operations · early access

Your SOPs live in people's heads and a Slack thread from 2023.

The process works. The people are good. Nothing is written down. So when someone leaves, the process leaves with them, and the next audit turns into an archaeology project.

The documentation doesn't exist, but the raw material does. Point us at it.

What goes in

• Wikis — Confluence, SharePoint, Notion
• Meeting notes and transcripts
• Email threads where the real decisions happened
• Spreadsheets, including the macros nobody will touch
• Chat history

What comes out

• Step-by-step SOPs with the owners and systems named
• The places where two teams do the same thing in two different ways
• The steps nobody could explain — the gaps worth a human's attention

Who it's for

Operations, finance, compliance, shared services. Teams where the process is real and the documentation isn't, and where somebody is about to ask for both.